State rent relief program serves South Bay residents

7/16/21 When California started its COVID-19 rent relief program in April with a plan to disburse $33 million in federal funds to San Jose residents, the city and Santa Clara County decided to run their own joint program for extremely low income households.
But this hybrid approach creates problems, state officials say.
“We have two programs in the same area”¦ which just creates a really difficult logistical scenario for both of us” said Jessica Hayes, branch chief of disaster recovery for California’s Department of Housing and Community Development. “It created this very complicated process of trying to figure out how to send people to the right place, and if they didn’t get them to the right place, trying to figure out how not to compromise their information.”