Provider Type: Government

Government

Los Gatos Library

Online services such as e-books through Cloud Library and e-magazines through Flipster are available. If you need a Library account to access these services, please email us at library@losgatosca.gov and we will happily create a new account for you.
Free Library Cards for Santa Clara County Residents (any immigration status). Multi-language books, periodicals, videos, ESL Conversation Clubs, Citizenship Resources, ProCitizen Test Practice Literacy, Immigration Legal Asst.

Sunnyvale Library

Enjoy eBooks and eAudiobooks, streaming movies, music, and more – the Library’s digital collections are available 24/7 from our Downloads and Streaming and Online Databases webpages.
Ask us – Library staff are available to respond to questions by phone or via email on weekdays. Leave a voicemail at 408-730-7300
Free Library Cards for Santa Clara County Residents (any immigration status). Multi-language books, periodicals, videos, ESL Conversation Clubs, Citizenship Resources, Literacy, Immigration Legal Asst.

Tools to Avoid Scammers

The USCIS wants to combat immigration services scams by equipping applicants, legal service providers and community-based organizations with the knowledge and tools they need to detect and protect themselves from dishonest practices. Links to information about how to find authorized legal immigration help, common scams and where to report them. | Spanish |

FEMA Mobile Disaster App – English & Spanish

The app provides a customizable checklist of emergency supplies, maps of open shelters and Disaster Recovery Centers, and tips on how to survive natural and manmade disasters. The latest version (May, 2016) features weather-related alerts from the National Weather Service (NWS). Users can sign up to receive these alerts for up to five locations across the U.S.The |Spanish| of the app is available for download to Android and Apple devices. Key words: Federal Emergency Management System

HHS Special Populations Emergency and Disaster Preparedness

US Dept of Health and Human Services (HHS) Specialized Information Services. Emergency and Disaster Preparedness section contains a vast collection of links to preparedness and response info for specific special need populations. Key Words: Seniors, Disabled, hearing impaired, visually impaired, older adults, diabetes, women & gender, Latino, children, pregnancy, Native American, AFN Multi-language materials,

Staying Safe Where the Earth Shakes

A CA statewide booklet that includes the “7 Steps to Earthquake Safety” – basic guidelines for what to do before, during, and after a damaging earthquake. . To keep our loved ones and our community safe, we must prepare now. This popular site includes extensive information on earthquake preparation with downloadable PDF’s specific to Southern and Northern California, Utah, Nevada, Oregon, and Alaska | Multi-language:
| English
Spanish |
Chinese |
Bay Area |
Central Coast |
San Diego County |
Southern CA Coast |
Inland Southern CA Coast |
Central Valley South |
Inyo – Mono |
Delta Sierra |
Shasta Cascade |
North Coast |

| Spanish | English – Chinese, Korean, Vietnamese |

Safelink Free Phone Program

SafeLink Free Phone program for low income customers. Eligibility guidelines vary by state. Most qualify if they participate in a public assistance program such as CalFresh, MediCal, SSI, CalWorks, LIHEAP, National Free School Lunch, HUD/Section 8 Assistance.People who do not receive any of these, may also qualify based on total household gross monthly income. Customers can learn more or apply by calling 1-800-SAFELINK. Supported by the federal Emergency Broadband Benefit (EBB) program. Key Words: Communication
Spanish

Volunteer Income Tax Assistance Program (VITA) – Fed

The Volunteer Income Tax Assistance (VITA) program offers free tax help to people who generally make $54,000 or less, persons with disabilities and limited English speaking taxpayers who need assistance in preparing their own tax returns. IRS-certified volunteers provide free basic income tax return preparation with electronic filing to qualified individuals. In addition to VITA, the Tax Counseling for the Elderly (TCE) program offers free tax help for all taxpayers, particularly those who are 60 years of age and older. To locate the nearest VITA site, Find a Bay Area site or call 1-800-829-1040. Multi-language:| Spanish | Vietnamese | Chinese | Korean | Russian | Key Words: Seniors, Finance,

Center for Disease Control (CDC) Emergency Preparedness and Response

The CDC Emergency Preparedness and Response website is CDC’s primary source of information and resources for preparing for and responding to public health emergencies such as natural disasters, bioterrorism, outbreaks and pandemics, chemical and radiation emergencies . | Spanish | Page can also be viewed in Chinese, Tagalog (Filipino), French, German, Haitian Creole, Italian, Korean, Portuguese, Russian and Vietnamese.

CuidadoDeSalud.gov

The U.S. Department of Health and Human Services today unveiled CuidadodeSalud.gov, the first website in Spanish of its kind to help consumers take control of their health care by connecting them to new information and resources that will help them access quality, affordable health care coverage. Multi-language: Spanish
Key Words: Latino, Insurance,

Earned Income Tax Credit (EITC) – Federal Flyers in 21 Languages

Earned Income Tax Credit flyers in 21 different languages. Low income working parents and individuals could receive cash or tax credits by requesting it on their income tax returns. 29 states and DC also have additional state EITC awards. All states have free tax filing assistance provided by trained volunteers between January 15th and April 14th. Call the IRS at 1-800-829-1040 to find locations nearest to you. Multi-language: Amharic, Arabic, Bosnian, Burmese, Cambodian/Khmer, Chinese, Farsi/Persian, French, Haitian-Creole, Hmong, Italian, Japanese, Korean, Lao, Polish, Portuguese, Russian, Somali, Spanish, Swahili/Kiswahili, Tagalog/Filipino, Ukrainian, Vietnamese

USA.gov

The only official U.S. Government portal to 47 million pages of government information, services, and online transactions. Searches every word of every U.S. government document in a quarter of a second or less. | Spanish | The Spanish version provides a centralized collection of web pages of 55 federal government agencies as well as agencies in 37 states, translated into Spanish. It is “intended to encourage immigrants to seek information about living and working in the US.”

San Mateo County Info Handbook

The 2014 database contains information on health and human service agencies serving San Mateo County residents. Specifically, these are nonprofit and public (government) agencies that provide direct services to the public. Other organizations in the database include hobby clubs, political organizations, social, service, and fraternal groups, and environmental organizations serving San Mateo County. 2014 PDF Versions: | English |
Spanish |

Volunteer Income Tax Assistance (VITA)

The IRS’s Volunteer Income Tax Assistance (VITA) and Tax Counseling for the Elderly (TCE) programs offer free basic tax return preparation to qualified individuals.
VITA sites offer free tax help to people who need assistance in preparing their own tax returns, including:
**People who generally make $58,000 or less
**Persons with disabilities; and
**Limited English-speaking taxpayers
Multi-language:
Spanish |
Vietnamese |
Chinese Simplified |
Chinese Traditional |
Korean |
Russian |

I Speak Cards – Request for Interpretation

These cards can be used to help an individual obtain interpretive services. Check on the language to download and print out. Insert the name of the individual on the blank line on both the English and the non-English language statements. Cut along the border lines, place back-to-back with adhesive (glue or paste), and laminate the card. Arabic/English
*.Armenian/English**Cambodian/English**Chinese/English**Farsi/English**Hmong/English**Japanese/English**Korean/English**Laotian/English**Mien/English**Portuguese/English**Punjabi/English**Russian/English**Spanish/English**Tagalog/English**Vietnamese/English
A written list of 38 languages with the phrase, “Mark this box if you read or speak English.” can be used to initially identify the language needed.

CA Low Cost Auto Insurance Program

CA Law requires that all drivers of vehicles within the State maintain evidence of financial responsibility. California’s Low Cost Automobile Program (CLCA) exists to provide income eligible persons with liability insurance protection at affordable rates. Multi-language: Downloadable materials in | English | Spanish | Hmong | Chinese | Japanese |, Korean | Russian | Tagalog | Vietnamese |.and other languages. Key Words: Low Income,

California Pan Ethnic Health Network

Advocating for health equity, CPEHN monitors, analyzes, and develops policies that improve the health of communities of color. CPEHN convenes Diverse Communities to share information and provide a forum to develop a unified agenda to advance health equity. The resource page includes a Multicultural Health Web Portal with a collection of the most up-to-date studies and statistics on the health of our communities and the inequities we experience.

California Courts Online Self-Help Center

COVID-19 Update:
During this emergency, local courts can decide to close some services. This may mean that you are unable to file papers at a courthouse or go to your court date.
Check your court’s local website to see if the court has made special orders that apply to you, like giving you more time to file papers, cancel your court date, or extend a restraining order that you have.
CA Courts Online Self-Help Center offers guidance on everything from traffic tickets to domestic violence and divorce. Provides information about the legal system and also links to legal services. Multi-language:
| Spanish
| Vietnamese |

Covered California Health Insurance

Open enrollment has been extended due to COVID-19 with increased savings on premiums through 2022. Immigrant communities and families with mixed immigration status (such as having undocumented parents, lawfully present siblings, or U.S. citizen children, all under the same roof) may be reluctant to seek health care because of fears about privacy and enrollment eligibility. Check your eligibility.
Multi-language:
Spanish |
Vietnamese |
Chinese |
Korean |
Tagalog |
Farsi |
Russian |
Arabic |
Hmong |
Armenian |
Khmer |
Lao |

Get coverage any time within 60 days of a qualifying major life change including natural disaster and loss of income due to COVID-19. Medi-Cal enrollment is year-round, Special Enrollment

Key Words: Insurance, Health

Law Help CA

Law Help CA is California’s official and free online legal resource, providing multi-language links to reliable information about common legal issues, written by reputable sources on 16 general topics and over 140 specific subtopics. Regularly updated directory with links to legitimate and pre-screened organizations that offer free or low-cost legal advice and representation.

SCC Social Services Agency (SSA)

The Santa Clara County SSA offers Aging & Adult Services, Family & Children’s Services, access to health insurance coverage via Medi-Cal, Calfresh, General Assistance, Healthy Families and Healthy Kids. 24-Hr Automated InfoLine: 1-877-96-BENEFITS or 1-877-962-3633. Key Words: Employment Assistance, Refugee, Languages: Spanish, Vietnamese

San Jose Office

USCIS has enacted precautions to prevent the spread of COVID-19 in reopened facilities. Information about the location, hours and services available at the San Jose Office of the US Citizenship and Immigration Services (Replaced INS). Serves the following counties: Santa Clara, Santa Cruz, San Benito, and Monterey. Multi-Lingual: | Spanish | Multi-language

Work2Future

Work2future operates One-Stop Centers that serve the areas of San Jose, Campbell, Morgan Hill, Los Altos Hills, Gilroy, Los Gatos, Saratoga, Monte Sereno, and the unincorporated areas of Santa Clara County. Free services and classes are provided for residents, businesses, and youth, including: job search, job training, ESL classes, assessments, career counseling, and more. Information in English, Spanish and Vietnamese.

California Dept of Justice Office of Immigrant Assistance

Although often victimized, many immigrants are reluctant to seek assistance from law enforcement agencies, such as the local police, sheriff or even the CA DOJ. The office also will help immigrant communities to understand and use the legal system. Contains a complaint form and a Toll Free number (1-800-952-5225) to report suspected scams. |Spanish|
Multilanguage puplications on Child Safety, Elder Abuse, Hate Crime Prevention, and Immigration Consultants: http://oag.ca.gov/immigrant/publications

Los Bomberos of Northern California

Los Bomberos of Northern California was founded in 1972 by two Stanford Firefighters who wanted to promote the Latino culture within the fire service. The goals include increasing Latinos membership into the fire service, recognizing our responsibility as role models and leaders, and commitment to community service. Key Word: San Jose Multi-language: Spanish

Partners in Reading (PAR) -Adult and Family Literacy

Free one-to-one and small group tutoring for adults whose reading or writing skills are below the 9th grade level (any immigration status). and speak / understand conversational English. Tutoring is provided at the MLK Library or another public site in San Jose. Free Beginning and Intermediate ESL classes are offered. Key Words: Family Literacy, Computer Literacy, Immigrant Integration, Education. Language: Spanish Area Served: San Jose, CA

Santa Clara County Libraries (SCCL)

11/1/21 All of our libraries are open and we are once again expanding hours at most locations starting Monday, November 1 to browse the full collection, use public computers and printers, reserve an available meeting room, and utilize library resources and services. Face coverings are required to enter the building regardless of vaccination status.
ONLINE LIBRARY 24/7 Available eBooks, Access to numerous resources including multi-language books, periodicals, videos, ESL Conversation Clubs, Citizenship Resources, Tutoring, Immigration Legal Asst, and more.
(Serving Campbell, Cupertino, Gilroy, Los Altos, Milpitas, Morgan Hill, Saratoga and Woodland) Free Library Cards for Santa Clara County Residents ( immigration friendly). Key Words:

Immigrant Rights, Responsibilities and Resources Guidebook of Santa Clara County (IRRG)

This guidebook came out of the Summit on Immigrant Needs and Contributions of Santa Clara County in December 2000. Resource information is currently being updated in English. Contains valuable information on immigrant rights and responsibilities in the United States. Key Words: Immigrant Integration, Education, SCC