CA Insurance Commissioner Lara directs health insurance companies to provide increased telehealth access during COVID-19 emergency

3/30/20 The Notice from Commissioner Lara directs that health insurance companies provide increased access to health care services through telehealth and encourages patients to use telehealth delivery options, so as to limit the amount of in-person health care they seek while continuing to receive the essential care that they need during this challenging time. Cost-sharing requirements for services delivered via telehealth should be consistent with, or no greater than, the cost-sharing requirement for services delivered through in-person settings.