7/15/22 The lifeline, similar to 911, is staffed 24 hours a day, every day, and provides compassionate support to those having a mental health or substance use crisis
The service is free, anonymous, and confidential, with no information shared unless in-person dispatch is required. Calls to 988 are routed by area code; if the phone used does not have a 408, 650 or 669 area code, the Santa Clara County service can be accessed by calling 1-800-704-0900 and pressing 1. The same 800 number can be used for non-emergency calls to County Behavioral Health Services regarding general mental health and substance use treatment services information and referrals. Multi-Language: interpretation is available in more than 200 languages.
